Online Study Guide Results

I took the quiz and the results was: 86%...with 18 correct and 3 incorrect.

1.

Which of the following is an example of B2B e-commerce?
Your Answer:
Amazon.com buying books from Prentice-Hall Publishers

Correct.
2.

Which of the following is typically used in a B2E environment?
Your Answer:
Intranets

Correct.
3.

What does middleware software handle?
Your Answer:
intranet physical communications connections

Correct.
4.

Which of the following makes collaboration and teamwork within an organization easier to achieve?
Your Answer:
intranets

Correct.
5.

What is it when various companies can place orders with one another in a secure environment through the use of technology?
Your Answer:
Extranet

Correct.
6.

What is the preferred method for extranets due to the relative low cost and good security?
Your Answer:
VPN

Correct.
7.

Which of the following is NOT a feature of a customer-centered Web site?
Your Answer:
Small unchanging list of products

Correct.
8.

What type of database includes past purchase, customer preferences, service schedules, and customer communications?
Your Answer:
CRM

Correct.
9.

What can a company use to track potential purchases and the Web pages that users visit?
Your Answer:
Cookie

Correct.
10.

What does the U.S. tend to lean toward in regard to issues surrounding data privacy?
Your Answer:
Self-regulation

Correct.
11.

M-commerce typically involves connecting to the Internet with cell phones, PDAs, and laptop PCs.
Your Answer:
False
Correct Answer:
True

Review the "How E-Commerce is Transforming Business" section.
12.

Electronic payment systems, such as PayPal, allow people to make purchases from strangers without revealing their credit card numbers.
Your Answer:
True

Correct.
13.

Web hosting services are typically used by large companies due to their technical know-how.
Your Answer:
False

Correct.
14.

Typically codes of ethics should include a statement that tells how the company monitors or tracks user behavior on the Web site.
Your Answer:
True

Correct.
15.

B2C is the dominant form of e-commerce.
Your Answer:
True
Correct Answer:
False

Review the "E-Commerce Models" section. B2B is the dominant form, although B2C is the most visible to customers.
16.

The U.S. has stricter laws for dealing with data privacy than the European Union.
Your Answer:
False

Correct.
17.

The Children's Online Privacy Protection Act of 1998 (COPPA) requires parental consent for collection of information about children under 18.
Your Answer:
True
Correct Answer:
False

Review the "Ethical Issues of E-Commerce" section. The age is 13.
18.
Match each computer term with the correct definition.
Option
Your Answer:
18.1

C2C
A. 12-year-old selling his used bike to someone else through eBay
18.2

B2B
D. retail clothing store buying dresses from a designer
18.3

B2E
C. company posting a new health insurance option for employees
18.4

B2C
B. soon-to-be father buying "How to Raise a Child" book from an online bookseller